STUDENT GRIEVANCE REDRESSAL COMMITTEE

In line with the UGC Guidelines (Gazette Notification: CG-DL-E-11042023-245095 dated 11 April 2023), the Gnanam School of Business, Thanjavur, has constituted a Student Grievance Redressal Committee (SGRC) to address and resolve student concerns promptly and fairly.

The SGRC also serves as the Anti-Ragging Committee of the institution, reinforcing our commitment to a safe, respectful, and inclusive campus environment.

Objectives

• Provide a safe and supportive platform for students to express grievances freely, with the assurance of confidentiality.
• Ensure prompt and effective resolution of student grievances within stipulated timelines.
• Offer counselling and guidance to students during the grievance process.
• Promote mutual respect, harmony, and positive relationships within the student community.

Functions

• Review and address grievances with fairness, transparency, and impartiality.
• Follow principles of natural justice in all proceedings.
• Submit reports and recommendations to the affiliating university when required.
• Conduct regular feedback surveys to identify and address recurring student issues.

Grievance Redressal Process

(As per the UGC Redressal of Grievances of Students, 2023)

Step 1 – Submit Grievance:

Students can file grievances:

• Through the online complaint form on the college website
• By email
• By dropping a written complaint in the designated grievance box

Step 2 – Referral to SGRC:

Complaints are forwarded to the SGRC within 15 days of receipt, along with institutional comments.

Step 3 – Hearing:

The SGRC will fix a date to hear the complaint and notify both the student and the institution.

The aggrieved student may present their case personally or through an authorized representative.

Step 4 – Escalation (if unresolved):

If not resolved by the SGRC within the prescribed time, the grievance will be referred to the Ombudsperson for further action. The Ombudsperson will hear all parties, issue a reasoned order, and provide copies to both the student and the institution.

Step 5 – Implementation:

The institution will comply with the Ombudsperson’s recommendations.

Step 6 – False Complaints:

If a complaint is found to be false or malicious, action may be recommended against the complainant.

The link for online complaint is:  https://gsb.ac.in/home/committee/

Email for registering Complaint: grievances@gsb.co.in

 

List of Committee Members

S. No.	Name	Designation	Position	Contact Number
1	Dr. V. Moovendhan	Professor	Ombudsperson	9751178830
2	Dr. S. Kanimozhi	Associate Professor	Chair person	9942967000
3	Dr. B. Issac Johny	Associate Professor	Faculty Member	9629112238
4	Mr. S. Sai Subramanian	Assistant Professor	Faculty Member	9042930405
5	Mr. Anthony Nathan	Administrative Officer	Non-teaching Staff Member	9566498620
6	Mrs. Vasanthi	Women Residence Warden	Member	8508052415
7	Mr. R.Thirugnanasambandam	Men residence Warden	Member	9790607423